in2ebook Chapter 210 Product Pre-sale
Chapter 210 Product Pre-sale
After two trips of transportation, the warehouse no longer had stock of the goods he needed. At this time, sending Lulu to transfer the goods was just a waste of effort.
Seeing this, Huangshan had no choice but to start another backup plan. He held up the loudspeaker and officially announced the start of the pre-sale service.
Customers who did not buy the products they wanted can queue up to the side to register the items they want and pay a part of the deposit. The required products will be delivered the day after tomorrow at the latest, and they can then come to pay the balance and inspect and pick up the goods according to the agreed time.
If the customer does not have time to come to the store, he or she can also pay the full amount of the goods directly and leave the delivery address. Then, Jingxinfang will deliver the corresponding items to the designated location within the agreed time.
In order to make up for the inconvenience caused to customers due to insufficient preparation of goods, Huangshan also took the initiative to offer a free coupon to every customer participating in the pre-sale.
The free coupons are not just discount coupons from Jiangxinfang. Customers can choose any coupon from the four stores: Lulutong, Jiangxinfang, Qilixiang and Yipinguo.
Originally, when Huangshan asked everyone to come back tomorrow, many people wanted to express their dissatisfaction. However, when they heard Huangshan say that the goods could be delivered to their homes and the compensation they would receive, the displeasure on their faces disappeared completely, and the tense atmosphere at the scene eased a lot.
Because they realized that it wasn’t that people looked down on them or didn’t want to sell things to them, but that they came too late and the store was out of stock.
Most of the things they want to buy are not for their own use, nor do they have to get them today. For them, it doesn't make much difference whether they get it a day earlier or later.
In order to reduce their trouble, they also planned to deliver the goods to their homes, which was very sincere. What's more, the boss also took the initiative to say that he could compensate them with a coupon.
You have to know that the coupons in their hands are obtained by spending 100 coins in other stores. Now they can get a new coupon for free, which means they can save dozens of coins when shopping in other stores.
Counting it this way, they've gotten a great deal. Why should they be unhappy?
After weighing the pros and cons, the customers who were still determined to buy, under the guidance of the store manager and a group of staff, successfully lined up in a new queue and began to register the goods they needed in order.
The guests' descriptions were varied, and from time to time they would cause the people in the queue to burst into laughter.
There was no malicious intent in the laughter; it was simply out of sheer amusement. The people who were laughing and the people who were creating the jokes didn't think there was anything wrong, and the scene was filled with harmony and joy.
The store manager Huang Shan also found it funny, but he did not forget his business. He was the most educated person in the store, so naturally he would take care of the registration matters himself.
He needs to quickly identify what the customers really want from their descriptions, then communicate with them to confirm, and finally register the information.
He was a little confused at first, but he soon found a pattern. The demands of customers participating in the pre-sale were not consistent, but they could be roughly divided into two categories.
The first type of people are simply reluctant to waste the coupons and just want to bring back a new toy for their children. When they see that certain toys are selling well, they think they must be good. Even if the store has no stock, they will not consider other toys and will only buy the toys in smaller quantities.
In Huangshan's view, as long as the toys have not been played with, they are good toys for children. He believes that the original intention of these customers is indeed to buy toys for their own children, but they do not want the products in stock and insist on buying out-of-stock items. This is probably related to what he said about participating in the pre-sale event and receiving free coupons.
However, he is the initiator of this event and understands that the main purpose of launching this event is to retain more customers and sell more products. He is happy to see customers cooperate in this way.
Instead of showing any dissatisfaction, Huangshan took out a booklet with pictures in a friendly manner and pointed to the pictures of the corresponding products to the other party to confirm the product information, and then completed the information registration and payment matters.
The second group of people have clearer goals; they basically come for the store’s signature product: wheelchairs.
They had never seen a wheelchair before, or even heard of it, but that didn't stop them from knowing that a wheelchair was a good thing after listening to the introduction.
An old person in the family is like a treasure. No matter in which dynasty, filial piety always ranks first among virtues. If the news of disrespect for elders in a family spreads, it will be very detrimental to the reputation of the younger generations in the family. In serious cases, the family may be held accountable by the government. In the mildest case, the family member may be deprived of the qualification to take the imperial examination, and in the worst case, the family member may be imprisoned and caned.
No matter what kind of punishment it is, it is a very severe punishment for ordinary people. Therefore, under such strict regulations and education passed down from generation to generation, the younger generations in the family are very respectful to their elders.
It is undeniable that some people act filially for the sake of reputation or other purposes, but it is undeniable that most people truly respect their elders in the family.
Just like the group of people who are now booking wheelchairs at the Craftsmanship Workshop, most of them buy wheelchairs for their elders who have limited mobility, but among the remaining small number of people, there are bound to be some who have other intentions.
Huang Shan is just an ordinary person. He does not have the ability to read people's minds like Lin Chuyi, so he naturally cannot see through everyone's thoughts at a glance.
However, no matter what the purpose of these customers booking wheelchairs at Jiangxinfang, it does not make much difference to him, because he knows clearly that he is the store manager of Jiangxinfang, and all he has to do is to sell the things in the store, the more the better.
As for what the buyer will do after purchasing from him, it is not within his scope of concern.
With this concept in mind, Huangshan treats all customers queuing for appointments equally.
As the line moved forward, the customers behind soon discovered that many people had the same needs, so they spontaneously changed the adjectives, trying to make Huangshan know what he was talking about as soon as he heard it. It was precisely because of the cooperation of the customers that the line moved forward a little faster.
Lin Chuyi entered the Craftsmanship Studio in such a joyful atmosphere. She is very satisfied with the current sales situation of the Craftsmanship Studio.
To be honest, the idea of having in-depth cooperation between Jiangxinfang and Lulutong was proposed by Lin Chuyi himself.
According to Lin Chuyi's plan, in the future, not only the transportation of raw materials for Jiangxinfang, but also for other brands she currently has and future brands to be added will be handed over to Lulutong.